OVI is the AI-native ATS where you chat to hire. Two AI agents — Sora for sourcing and Milo for screening — find candidates, score every CV, and run AI interviews, all controlled from a single chat.

What does "chat to hire" mean?

Chat to hire is OVI's AI-native hiring workflow: instead of clicking through a traditional ATS, you describe what you need in chat and OVI's AI agents source candidates, screen applicants, run AI interviews, and send outreach for you.

What is an AI-native ATS?

An AI-native ATS is an applicant tracking system built around AI agents rather than forms and pipelines. OVI's AI chat ATS lets recruiters source, screen, interview, and follow up through conversation — the agents do the work and surface only the candidates worth meeting.

Who are Sora and Milo?

Sora is OVI's AI sourcing agent — she scans LinkedIn, the open web, and your ATS history to find best-fit candidates and reach out in your name. Milo is OVI's AI screening agent — he scores every applicant against your rubric and surfaces a ranked shortlist.

How do OVI's AI interviews work?

OVI runs async AI interviews for every shortlisted candidate and returns scores, transcripts, and recordings — so your team only meets the people worth meeting.

How Allianz Trained 144,000 Workers, Deployed AllianzGPT, and Automated Claims With AI — A Blueprint for Insurance CHROs

2026-06-19

How Allianz Trained 144,000 Workers, Deployed AllianzGPT, and Automated Claims With AI — A Blueprint for Insurance CHROs

Most insurers talk about AI transformation. Allianz built one — and measured every step.

The Munich-based insurer trained 144,000 employees across 70+ countries, deployed a proprietary generative AI assistant to 60,000+ users, and cut claims processing time by 80% with agentic AI. For CHROs watching this space, the Allianz playbook is the most complete example of enterprise-scale AI workforce transformation in the insurance industry today.

Here is exactly how they did it — and what you can replicate.

The Problem: Upskilling at Global Scale

Insurance is one of the most data-intensive industries on earth. Yet when the generative AI wave hit in 2023, most insurers had workforces built around manual processes, siloed data, and legacy systems. Allianz, with 158,000 employees worldwide, faced a challenge familiar to any large-enterprise CHRO: how do you move an entire global workforce from AI-curious to AI-capable — without losing productivity along the way?

The answer was not a single program, but four interlocking ones.

Program 1: Global AI Run — 144,000 Employees Trained

Allianz's flagship upskilling initiative, Global AI Run, reached 144,000 employees in 70+ countries. The program offered role-based learning pathways — from foundational AI literacy for all employees to expert-led masterclasses for technical teams — ensuring relevance across functions. (Source: HR Chief Magazine)

The program earned the Gold Globee Business Award 2025 for both Best Corporate Training Program and Outstanding Employee Development Program, and the Gold HR Brilliance Award 2026 for AI skill-building. (Source: HR Chief Magazine; InsurTech Digital)

What makes this replicable: Global AI Run did not try to turn every employee into a data scientist. It stratified learning by role, making the investment proportional and the adoption curve manageable.

Program 2: AllianzGPT — From Pilot to 60,000+ Active Users

Allianz launched AllianzGPT on September 1, 2023. Built on its internal Azure cloud and integrating GPT-4o and DALL-E, the platform reached 60,000+ active users by early 2025, with a target of reaching all 158,000 employees. In February 2025, Allianz added DeepSeek to the platform, demonstrating willingness to integrate best-of-breed models. (Source: Allianz Media Center, Feb 2025)

The metric that matters: 60,000 active users is not a download count. It represents sustained engagement with a productivity tool integrated into daily workflows — a signal that AI adoption has moved past the pilot phase.

Program 3: Project Nemo — 80% Faster Claims With Agentic AI

Project Nemo applied agentic AI to claims processing, achieving an 80% reduction in processing and settlement time for low-complexity claims. This is the operational payoff of the workforce transformation: employees trained in AI foundations can collaborate with, supervise, and refine AI agents that handle routine work. (Source: Allianz Media Center, Feb 2025)

The Job Impact — Disclosed, Not Hidden

CHROs should note the trade-off Allianz has disclosed openly: the company is planning 1,500 to 1,800 job cuts in travel insurance operations as agentic AI reshapes claims processes. This is a significant workforce reduction, and it underscores a critical truth about AI transformation — efficiency gains and displacement are two sides of the same coin. Any CHRO building a similar program must plan for transition support, redeployment pathways, and transparent communication alongside the productivity metrics. (Source: Allianz Media Center, Feb 2025)

Program 4: DataXcellence and Executive Education

Beyond AI-specific training, Allianz's DataXcellence program trained 35,000+ employees in data literacy and analytics — building the foundational layer that makes AI tools usable in practice. (Source: Allianz Media Center, Feb 2025)

For leadership, Allianz invested in its #Tech4Leaders program in partnership with UC Berkeley ExecEd and Wharton for executive AI literacy, plus a 9-month collaboration with Sorbonne University to develop AI Engineers and Data Analysts. (Source: HR Chief Magazine)

One data point captures Allianz's structural ambition: the company now accounts for 10% of all AI professionals among the top 30 insurers. (Source: HR Chief Magazine)

The Anthropic Partnership: What Comes Next

In January 2026, Allianz announced a global partnership with Anthropic, the maker of Claude. Under the agreement, Claude Code will be made available to all employees, with applications spanning agentic claims automation and regulatory compliance tooling. (Source: BusinessWire, Jan 9, 2026; Allianz Media Center, Jan 9, 2026)

For CHROs, the Anthropic partnership signals where enterprise AI workforce strategy is heading: not just training employees to use AI, but embedding AI agents into operational workflows with human oversight. Allianz is building both sides simultaneously.

The CHRO Playbook: What You Can Steal

1. Stratify training by role, not by department. Global AI Run succeeded because it matched learning depth to job function. Foundational literacy for all; expert tracks for specialists.

2. Deploy an internal AI tool early and measure active usage. AllianzGPT's 60,000+ active users prove that adoption, not deployment, is the real KPI.

3. Connect upskilling to operational automation. Project Nemo works because employees already understand AI. Training and automation are sequential, not separate.

4. Disclose displacement honestly. Allianz published its 1,500–1,800 job cut projection alongside its transformation wins. Credibility with employees depends on transparency.

5. Build data literacy before AI literacy. DataXcellence's 35,000+ participants created the analytical foundation that makes AI tools practical.

6. Invest in leadership fluency. UC Berkeley, Wharton, and Sorbonne partnerships ensure executives can govern AI strategy, not just approve budgets.

Key leaders referenced: Bettina Dietsche (Group Chief People and Culture Officer), Isabelle Kokoschka (Global Head of Learning and Skill Management), Manuela Diviach (Head of Group Operations).

Sources

HR Chief Magazine — "Inside Allianz's Award-Winning AI Upskilling Initiative" — https://hrchiefmagazine.com/news/inside-allianzs-award-winning-ai-upskilling-initiative
Allianz Media Center (Feb 25, 2025) — "AI at Allianz: Building a Future-Ready Workforce" — https://www.allianz.com/en/mediacenter/news/articles/250225-ai-at-allianz-building-a-future-ready-workforce.html
Allianz Media Center (Jan 9, 2026) — "Allianz and Anthropic Forge Global Partnership" — https://www.allianz.com/en/mediacenter/news/media-releases/260109-allianz-and-anthropic-forge-global-partnership.html
BusinessWire (Jan 9, 2026) — "Allianz and Anthropic Forge Global Partnership to Advance Responsible AI in Insurance" — https://www.businesswire.com/news/home/20260109004903/en/Allianz-and-Anthropic-Forge-Global-Partnership-to-Advance-Responsible-AI-in-Insurance
InsurTech Digital — "Allianz Recognised for Brilliance in AI Literacy" — https://insurtechdigital.com/news/allianz-recognised-for-brilliance-in-ai-literacy