Senior Business Analyst – CLM / KYC
Dubai, UAE
location: Dubai, UAE
title: Senior Business Analyst – CLM / KYC
engagement: 6-month contract (initially), full-time embedded with client
compensation: AED 20,000 – 25,000 per month
domain: Wholesale Banking — Business Analysis / Technology Change & Transformation
start: Early January 2027
client: UAE-based financial institution (confidential)
JOB DESCRIPTION
Senior Business Analyst – Customer Lifecycle Management / KYC
Role Summary
Support a portfolio of wholesale banking transformation initiatives at a UAE-based financial institution, with a focus on corporate customer lifecycle management and KYC. You will work alongside business and product owners and the Technology, Operations, Risk and Compliance teams to define requirements, document processes and support solution delivery.
Key Responsibilities
Gather and document business requirements, use cases, user stories, acceptance criteria and business rules for corporate onboarding and CLM/KYC initiatives
Document current and target-state processes, including process maps, SOPs, working instructions, roles, controls and operational requirements
Support delivery of corporate onboarding, KYC and periodic review workflows, customer lifecycle workflows, screening and document management
Prepare and coordinate UAT, clarify requirements with Technology, support defect resolution and prepare the business for go-live
Run workshops independently and engage senior stakeholders
Manage multiple workstreams with limited supervision
Essential Experience
5+ years' relevant experience across banking and financial services, business analysis, transformation or technology-enabled change, at Assistant Manager level or equivalent and above
Strong CLM/KYC domain knowledge: corporate onboarding, KYC, periodic reviews, customer lifecycle workflows, screening and document management, and/or CLM/KYC platforms
Strong business analysis and transformation delivery capability: requirements gathering, business requirements, use cases, user stories, acceptance criteria and business rules
Experience documenting current and target-state processes, process maps, SOPs, working instructions, roles, controls and operational requirements
Experience supporting solution delivery through UAT preparation and coordination, requirements clarification, defect resolution and business readiness
Able to independently facilitate workshops, engage senior stakeholders and manage multiple activities with limited supervision
Strong written English and the ability to produce high-quality business documentation
Desirable
UAE / GCC banking experience (strongly preferred)
Experience with CLM/KYC platforms such as Fenergo or similar
Client | UAE-based financial institution (confidential)
Location | Dubai, UAE – full-time, embedded with the client
Contract | 6 months initially
Start date | Early January 2027
Level | Assistant Manager or equivalent and above
Additional context from RiskPod (Samuel Portham):
- Dubai-based, 6 months, AED 20–25k
- Wholesale banking BA / technology change & transformation
- Create as a normal hiring role with full CV screening criteria (incl. red flags) and AI interview setup
Frequently asked questions
How do I apply for the Senior Business Analyst – CLM / KYC role?
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